Open Day
 

Workshops

John Coulter presents ShopTalk workshops at the Target Open Day 2015

This year saw the most ambitious workshops programme at any Open Day yet. With several outside presenters from organisations like Google, Microsoft and The Pensions Regulator, there was a wealth of things to do. All were well attended - some were literally packed out. Show-stopper events on the day included:

Windows 10. The Open Day débuted with MS presenting their new operating system. With all seats and even standing room packed, the air conditioning had its work cut out. Probably the best attended workshop of the day - click here to see the video and download the presentation materials.

Mobile business. At the 2014 Open Day, Paul Bailey of Diamond Media offered to do a workshop of the business of doing mobile phone repairs. Little did he expect that when he delivered it this year, both his sessions would be standing room only. Click here to see the video and download the presentation materials.

Cache In The Attic NAS demonstration

‘Cache-in-the-Attic’. Following on from last year’s success, our IT Manager, Steve, went through how NAS can create an automated home network and offer you all sorts of installation and support services opportunities. Click here to see the video and download the presentation materials.

Practical Retailing. Complementing 2014’s ‘Better Retailing’ presentations, Practical Retailing went through real life examples from customer’s shops. Click here to see the video and download the presentation materials.

In-Store PC Builder demonstration

In-Store PC Builder. Returning for 2015 Cory went through how the biggest users of our configurator are using it to sell to customers the old fashioned way. Click here to see the video and download the presentation materials.

Microsoft Refurbisher. Always a favourite, this year proved no different. Learn more about the programme and the advantages it gives you. Click here to download the presentation materials (no video available).

 

Timetable

This year saw our most ambitious programme of workshops and training yet. Not only did ShopTalk stage more workshops than in previous years, we called on presentations from 3rd party business advisers and consultants to add even more to your day.

Our goal: to present you with more than possible to see. Why? Because it means your day is filled with what's best for you. By having to choose you've not just turned up at a workshop to fill time, you've gone to one that's most interesting for you. And that can only be a good thing.

If you wanted to see a workshop but had to attend something different - don't worry. Almost everything was recorded and can be seen on video. More than that we've copies of all the presentation materials for you to download. Just look in the relevant section and you'll find everything there.

Target Open Day 2015 Wprkshop and Presentation Timetable

ShopTalk Sessions

ShopTalk has been delivering Business Advice Workshops since 2012. And this year is no different. Here's the overview of each ShopTalk session this year:

IMPORTANT: only Open Day attendees are able to watch each video in its entirety - this is determined by your account number so please make sure you're signed in. If you did not attend, you can only watch a limited amount of each presentation, sorry.

To download the presentation for each workshop, click the 'download presentation' button. To view the video for each presentation, click the video images down the left-hand side.


 

Critical Business Finance - The true consequences of VAT and credit

Critical Business Finance

Love it or hate it there’s certain things that if handled poorly will stunt, even kill your business. What are they? First there’s VAT – the tax that’ll slash profits or scare off customers as you find that 20% for HMRC. Problem is, you can’t and must not try to avoid it. Join us as we explore why VAT may not be the demon you think and how to ease your business into it. Then there’s Credit. The easy way to woo new business giving customers extended payment terms. Question is what are the implications? What are the consequences of making the offer? Can’t hurt, can it? This presentation helps you find out.

Download Presentation from Target Open Day


 

Instant Profit

Instant Profit

When we talk to businesses, one thing comes up time and again – just how hard it is to make a decent living. A key reason is the money – the profit - you make from every sale. But while you need to make more money how can you when the Big Chains and Internet are wringing every penny out of you? The answer is you can. You just need to put your prices up and sell more - it’s that simple. This presentation shows you why it’s actually easier than you think.

Download Presentation from Target Open Day


 

Better Business

Better Business

Business isn’t straightforward. It’s not simply trying to sell stuff. There’s understanding competitors, your market, promoting it and servicing customers, costs, manage people, infrastructure and so on. All before you get to thinking strategy and where you want to be in the future. Quite a juggling act. The question is what’s the right balance? Have you heard about working ‘on’ your business rather than ‘in’ it? This session helps you understand how much time you should be spending on what, and what the tell-tale signs are that mean you’re managing your business for success.

Download Presentation from Target Open Day


 

Practical Retailing

Practical Retailing

Read the press and you’d believe all shopping will soon be online. But did you know ‘Net-Natives’ have no intention of turning their backs on shops? In fact they’re more likely than the rest of us to only buy from online shops with physical stores. Why? So they can handle products and talk to staff. With more choice than ever retailing is no longer a matter of stocking up and throwing open the doors in hope, it demands merchandising. We picked the brains of the best merchandisers we know.This session tells you what they had to say about great retailing.

Download Presentation from Target Open Day


 

The Art of Time

The Art of Time

No-one has enough time and everyone complains about it. There’s loads of advice and tips on how to manage time, and chances are you’ve been on a time management course or read a book on it. So why is it you feel you can’t get everything done? The answer is simple. Everything you ever learned about managing time doesn’t work because it focusses on clock time. Problem is clock time is irrelevant, you live in your own time. Time that passes quickly when you’re enjoying things and slowly when you’re not. The good news is your time is mental – you create it. And anything you create you can manage. This session teaches you how.

Download Presentation from Target Open Day


 

Dealing with Mr Angry

Dealing with Mr Angry

Did you get into IT because you like arguing with customers? No, you did it to make a living doing what you like. So, get told your prices or services aren’t up to scratch and it’s likely to grate. Nobody enjoys conflict. But it happens and always will. So what’s to be done? Can you take the stress out of it? Stop it being used as a weapon against you? Even make it enjoyable because you handle it so well? Our MD, Paul, presents a session on the lessons Target learned about customer conflict and what we did about it.

Download Presentation from Target Open Day

 

ShopTalk Sessions

ShopTalk has been delivering Business Advice Workshops since 2012. And this year is no different. Here's the overview of each ShopTalk session this year:

To download the presentation for each workshop, click the 'download presentation' button. 

 


Guest Presentations

For the first time, we invited representatives from a host of business advice services to present workshops at the Open Day - all tailored to provide invaluable information to independent resellers. Hugely popular, the presentations gave advice and highlighted opportunities to help attendees' businesses. 

To download the presentation for each workshop, click the 'download presentation' button. To view the video for each presentation, click the video images down the left-hand side.

Please note: only Open Day attendees are able to download presentations and watch each video in its entirety - this is determined by your account number so please make sure you're signed in. If you did not attend, you can only watch a limited amount of each presentation, sorry. 


 

Google

Google

Google's only IT event this year! They presented information on how independent resellers can use Google to gain footfall and more business from local people. They also ran an on-stand website surgery for individual resellers and gave out £75 of AdWords vouchers to attendees to use on their first AdWords campaign!

Download Presentation from Target Open Day


  

Microsoft Windows 10

Windows 10

It’s the first ubiquitous operating system promising to cover desktops, laptops,tablets & mobile devices with a single user experience. It’ll even detect the type of device you’re using and adapt itself accordingly. But that’s just the start of it...

2015 saw the launch of Microsoft’s best ever operating system, and it’s packed with new features: a new Siri-defying personal assistant,Cortana; it’s ‘goodbye Internet Explorer, hello Edge’ as a new, smart browser is launched; plus, of course, there’s the free upgrades. This workshop gave the lowdown on these, and many more, new features, and see how businesses can benefit from this world-class upgrade.

Download Presentation from Target Open Day


  

Better Business

ACAS

ACAS is celebrating 40 years of working with businesses to improve workplace relations. In that 40 years they’ve worked with literally thousands of employers and their teams - resolving conflict, building positive relationships and helping develop successful businesses.

They were in the exhibition to talk with attendees about questions of law and to demonstrate their free services set up to help employers and to discuss training needs if that was your priority

Download Presentation from Target Open Day


  

Practical Retailing

GfK

GfK conducts market research and makes big data meaningful. They do this by collecting information on consumer choices – understanding what’s selling when and where - and experiences – consumer’s attitudes, perceptions and buying behaviours. The result: fantastic insights into what’s about to trend, what already is and what’s going out of fashion.

They joined us at the Open Day to share their insights into consumer electronics and IT. They were also on-stand for one-to-one discussions on specific areas of technology and market trends - particularly useful in the run-up to the busy Christmas period. 

Download Presentation from Target Open Day


 

The Art of Time

Mobile Business

It was one of the most popular workshops of the Open Day - presented by one of our own customers, Paul Bailey of Diamond Media, he discussed the ins-and-outs of offering mobile device repairs and servicing.

The session covered everything from how and why he got into doing mobile phone repairs to some of the inside tricks in doing them. Attendees learnt the truth about 'budget' screens, key tips on handling customers, about tools and equipment

Download Presentation from Target Open Day


  

Dealing with Mr Angry

Synergy

Synergy are professionl cost management specialists with clients throughout the UK. They provide experience and expertise in procurement, strategic negotiation & sustainable supply chain management.

Having worked with a broad range of organisations across many sectors, their Open Day sessions were designed specifically for Target customers and gave quick, easily-implemented tips for saving costs in their businesses. 

Download Presentation from Target Open Day

 


 

Dealing with Mr Angry

The Pensions Regulator

As regulator of work-based pension schemes in the UK, The Pensions Regulator works with trustees, employers, pensions specialists & business advisers to give guidance on compliance.

They were available on-stand to answer specific questions from attendees and their presenter, Bryan McDaniel, gave information on autoenrolment and what it means to attendees businesses.

Download Presentation from Target Open Day

 


 

Dealing with Mr Angry

Microsoft Refurbisher Programme

An annual favourite, this year's Refurbisher Programme session was presented by one of Target's account managers, Rico, who has a number of Microsoft Registered Refurbishers as customers.

As well as the legalities and pitfalls of the programme, the session discussed the benefits of selling refurbished devices with the correct Windows version preinstalled and what margin resellers can expect to make.

Download Presentation from Target Open Day

 

ShopTalk Sessions

ShopTalk has been delivering Business Advice Workshops since 2012. And this year is no different. Here's the overview of each ShopTalk session this year:

To download the presentation for each workshop, click the 'download presentation' button. To view the video for each presentation, click the video images down the left-hand side.


Target Talks

As well as our ShopTalk and Guest sessions we also had more technical sessions to deliver: NAS was back due to popular demand and there was a year's worth of new developments to roll in too; there was a special session on the In-Store PC Builder and how to use it to sell more, better; and our B2B arm, ServersPlus was be there too with Microsoft delivering a business-to-business focused session:


Guest Presentations

For the first time, we invited representatives from a host of business advice services to present workshops at the Open Day - all tailored to provide invaluable information to independent resellers. Hugely popular, the presentations gave advice and highlighted opportunities to help attendees' businesses. 

To download the presentation for each workshop, click the 'download presentation' button. To view the video for each presentation, click the video images down the left-hand side.